FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account. Just follow the prompts to do so during the PayPal checkout, it's easy.  Any questions just ask me :)

Do you accept returns/exchanges?

Yes, if you need to return or exchange I'm happy to do that for you but I ask that you contact me within 3 days of receiving your purchase. You will be responsible for the return shipping. If you reuse the original packaging and use USPS with tracking, the cost to you will be minimal. All items must be in new condition to be refunded. As soon as I receive your return I will refund your purchase price to your original form of payment. It's that easy!

Do you ship internationally?

To have items shipped internationally please visit my Etsy shop at onthebend.etsy.com  (copy and paste to your browser)

Shipping Rates?

Free domestic shipping!  If you need to upgrade to 2-3 Day Priority Mail you may do so in the shopping cart. There is a $4.25 charge for Priority.

NY SalesTax?

I will collect 8% sales tax from all New York State residents.

Do You Sell Wholesale?

If you are a business interested in wholesale please contact me for a wholesale brochure.

Are real people modeling the jewelry?

These are paper models only.  All jewelry is sold new from the workbench, never having been worn by any human  :)

How do I clean my jewelry?

I use this method for cleaning silver, copper and gold without stones. Be sure to follow directions and rinse at the end.

Line bowl or casserole with aluminum foil (if you have non-stick then flip it to the shiny side up)

Mix 2 cups hot water with 2tsp. Arm & Hammer Washing Soda (found in laundry section of store)

Stir well and pour into foil line bowl.

Place jewelry in and be sure it lays on the foil. Let sit for a minute or two.

Swish in water mixed with dishsoap and rinse well.

Dry before storing.